tk111's Privacy Policy

This Privacy Policy ("Policy") describes how tk111 ("we", "us", "Platform") collects, stores, processes, and protects your personal information. By using our website tk111.cam or accessing our services, you agree to all the terms of this Policy. Respecting your privacy is our responsibility, and we always follow SSL encryption and industry-standard security practices.

1 What Information We Collect

When you create an account and use services on tk111, we may collect various types of information. Information is collected in two main ways — what you provide directly and what is collected automatically while you use the platform.

1.1 Information You Provide

We collect the following information for registration and account management:

• Full name and date of birth (for age verification)
• Email address and contact details
• Username and password (stored in encrypted form)
• Identity verification documents (copy of national ID card or passport)
• Financial information — bKash number, Nagad number, Rocket number, or bank account details
• Deposit and withdrawal transaction history

1.2 Automatically Collected Information

When you use our platform, technical information may be recorded automatically:

• IP address and device identity
• Browser type, operating system, and language settings
• Login time, session duration, and usage patterns
• Information from cookies and similar tracking technologies
• Gaming history — bet amounts, win and loss records

2 Purpose of Using Information

tk111 uses your personal information only for lawful and necessary purposes. We never sell your information to third parties or use it for unauthorised purposes.

We use your information for the following purposes:

• Account Management: completing the registration process, verifying your identity, and keeping your account secure
• Financial Transactions: processing deposits and withdrawals, providing bonuses, and ensuring transaction security
• Customer Service: responding to your complaints and requests, providing 24/7 live chat support
• Security and Prevention: detecting and preventing fraud, money laundering, and other illegal activities
• Legal Obligations: complying with applicable laws and regulations
• Service Improvement: improving platform performance and user experience
• Communications: sending important updates, policy changes, and account-related notifications

3 Sharing and Disclosure of Information

tk111 does not sell your personal information to third parties. However, in certain circumstances we may share information with trusted partners.

3.1 Service Providers

Only the necessary information may be shared with trusted third parties that assist in operating our platform, such as payment processors, technology providers, and identity verification agencies. These partners operate under strict confidentiality agreements.

3.2 Legal Requirements

We may be required to disclose information in response to a court order, a lawful request from law enforcement agencies, or to comply with applicable law. In such circumstances we will provide only the information that is necessary.

3.3 Business Changes

In the event of a business restructuring, merger, or acquisition of tk111, your information may be transferred to the new ownership. You will be notified in advance in such cases.

4 Cookie Policy

Cookies and similar technologies are used on the tk111 website. Cookies are small text files stored on your device that help improve the functionality of the website.

The types of cookies we use:

• Essential Cookies: essential for the basic functionality of the platform, such as maintaining login sessions
• Functionality Cookies: to remember your preferences and settings
• Analytics Cookies: to understand and improve how the platform is used
• Security Cookies: to detect fraud and unauthorised access

You can control cookies by changing your browser settings. However, disabling certain cookies may limit some features of the platform.

5 Data Protection and Security

tk111 applies industry-standard technical and administrative measures to protect your personal information.

Our security measures:

• SSL Encryption (SSL/TLS): all data transfers are completed through encrypted channels
• Password Hashing: your password is never stored in plain text
• Two-Factor Authentication: an additional layer of security
• Regular Security Audits: to identify and address system vulnerabilities
• Restricted Access: only authorised staff can access the necessary information

6 Data Retention Period

We retain your personal information for as long as necessary or as required by legal obligations.

• Active Accounts: all relevant information is retained while the account remains active
• After Account Closure: financial transaction records and identity documents may be kept for a specified period as required by law
• Log Files: technical and security logs are generally kept for a limited period
• Marketing Data: deleted immediately upon withdrawal of your consent

7 Your Rights

You have important rights over your personal information. tk111 respects these rights.

7.1 Right of Access

You may request to view the personal information we hold about you at any time. We will provide this information within a reasonable time.

7.2 Right to Rectification

If any of your information is incorrect, you may request a correction. We will update it promptly.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, it may not be possible to delete all information if legal obligations exist.

7.4 Right to Object

You have the right to object to the processing of your information, particularly in the case of marketing communications.

7.5 Request Process

To exercise any of the above rights, contact us via our 24/7 live chat or by email at [email protected]. We will respond to your request as soon as possible.

8 Protection of Minors' Information

tk111 is intended only for individuals aged 21 or older. We do not knowingly collect information from minors. If we become aware that we hold information belonging to a minor, we will immediately close that account and delete the related information.

If you know that a person under the age of 21 is using our platform, please notify us immediately at [email protected].

9 Third-Party Integrations and Services

Our platform uses software from game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others. These providers may have their own privacy policies. For payment processing, services such as bKash, Nagad, and Rocket are used, and they follow their own privacy policies.

tk111 is not responsible for the privacy practices of these third parties. You are advised to read their policies before using their services.

10 International Data Transfers

Our servers and technical infrastructure may be located in various locations. When transferring data outside Bangladesh, we ensure that appropriate security measures are maintained. We follow international security standards to protect your information.

11 Changes to This Policy

tk111 reserves the right to update this Privacy Policy at any time. In the case of significant changes, we will publish a notice on the website and inform registered users by email.

The "Last Updated" date at the top of the page will be changed with each revision. Continued use of the platform after a policy change will be considered your agreement to the new policy.

12 Contact

If you have any questions, concerns, or requests about this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 live chat service on the website (in Bengali)

Our privacy team will respond to your request as soon as possible after receiving it. The fastest responses are generally received on business days according to Bangladesh Standard Time (BST, UTC+6).